[cursor.com] Sign-in and dashboard errors for some users

Status: RESOLVED

Severity: disruption

Resolved: Fri, 18 Sep 2026 23:13:29 GMT

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Updates:

Fri, 18 Sep 2026 23:13:29 GMT

Resolved

This incident has been resolved.

Fri, 18 Sep 2026 23:07:46 GMT

Investigating

Sign-in is recovering. The issue came from our authentication provider, who has identified the cause and is seeing recovery on their side. We are monitoring to confirm everything is back to normal.

Fri, 18 Sep 2026 23:02:10 GMT

Investigating

We are investigating an issue affecting sign-in. Signing in, signing out, and loading the dashboard may hang or fail. If you are already signed in, your session should continue to work normally. We will provide another update shortly.

via SpaceXAI System Status