[Grok Bot] Grok Bot computers unreachable for some users

Status: RESOLVED

Severity: disruption

Resolved: Mon, 07 Sep 2026 21:37:45 GMT

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Updates:

Mon, 07 Sep 2026 21:37:45 GMT

Resolved

This incident has been resolved.

Mon, 07 Sep 2026 20:41:07 GMT

Investigating

A fix has been implemented and we are monitoring for service restoration.

Mon, 07 Sep 2026 20:33:28 GMT

Investigating

The root cause has been identified and a fix is being implemented.

Mon, 07 Sep 2026 20:32:42 GMT

Investigating

We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.

via SpaceXAI System Status